COVID-19 Useful Information
Grenoside Surgery and Wadsley Bridge Medical Centre would like to reassure all our patients that we continue to remain open throughout the national crisis. This is a challenging time for everyone and would like to thank our patients for following government advice to keep everyone safe.
During these challing times we work in a number of ways:
- The front door at both surgeries is locked to minimise footfall through the surgery. If you have been invited for a face-to-face appointment, please press the intercom button and wait for someone to let you in. If you have a query, please call us rather than attending in person.
- The front door at Wadsley Bridge Medical Centre is locked and the site is manned in order to maintain essential services only. If you require assistance at Wadsley Bridge please knock on the door and wait for attention.
- The surgery now has the ability to send you a personal text message. This may be to contact the surgery or to book an appointment.
- Consultations will be done by telephone wherever possible and we have the capability for video consultations via smartphones. Please ensure your contact details are up to date by ringing the surgery.
- Patients with urgent clinical issues are asked to call the surgery as early in the day as possible and ideally not later than 10.30 am. You will be asked for details of the issue to determine if your problem is urgent. You will then be placed on the Telephone List for a GP to call you back. A face to face appointment will subsequently be offered to you by the doctor if it is deemed necessary.
- - To make our face-to-face appointments as safe as possible, we ask you to BRING A MASK although one will be provided if you do not have one.
- We have now commenced GP pre-bookable telephone consultations which can be booked up to two weeks in advance.
- Some services such as medication reviews which are non-urgent and can be safely postponed will be moved to a more suitable date.
The following services have recommenced or continue to run as normal:
- Cervical Smears
- Children’s vaccinations and newborn baby checks
- Blood tests
- Ear Syringing
- Dressings and minor wound care
- Vaccinations where reuested by the surgery
- Medication requests will continue to be processed. We ask that you submit these requests online or by telephoning reception - option 4. We send prescriptions electronically or in the post. You will not be able to collect these in person from the surgery.
- Test results and hospital letters will continue to be reviewed by the doctors and acted upon. If your test results identify any actions required the surgery will contact you.
- We will still be making referrals to hospital consultants and specialists, but for non-urgent problems please be aware your hospital appointment may be delayed.
PLEASE CONTACT THE SURGERY ON 0114 240 3159 IF YOU HAVE AN URGENT CLINICAL NEED OR TO REQUEST A REPEAT PRESCRPTION.
Staying home is vital to protect yourselves, the vulnerable and the NHS but of course presents its’ challenges. We have collated some resources you might find helpful.
A documentary from Channel 4 about how to socially distance and to isolate
Parenting in a pandemic
This is a trying time for many people with regards to mental health, these twelve tips from Every Mind Matters could be useful to anyone
As always if you are experiencing mental health difficulties please do get in touch with us at the practice.
Finally, here are some fun activities to keep kids and adults entertained
We ask that our patients continue to follow government advice, which is readily available at the gov.co.uk website and is regularly updated.
Thank you again for your support.