COVID-19 Useful Information

Grenoside Surgery and Wadsley Bridge Medical Centre and COVID-19
We would like to reassure all our patients that we continue to remain open throughout the national crisis. This is a challenging time for everyone and would like to thank our patients for following government advice to keep everyone safe.

During these challing times we work in a number of ways:

- The front door at Grenoside Surgery is locked to minimise footfall through the surgery. If you have been invited for a face-to-face appointment, please press the intercom button and wait for someone to let you in. If you have a query, please call us rather than attending in person.

- The front door at Wadsley Bridge Medical Centre is locked and the site is manned in order to maintain essential services only. If you require assistance at Wadsley Bridge please knock on the door and wait for attention.

- The surgery now has the ability to send you a personal text message.  This may be to contact the surgery or to book an appointment. 

  • Consultations will be done by telephone wherever possible and we have the capability for video consultations via smartphones. Please ensure your contact details are up to date by ringing the surgery.
  • Patients with urgent clinical issues are asked to call the surgery as early in the day as possible and ideally not later than 10.30 am. You will be asked for details of the issue to determine if your problem is urgent - if it is deemed as such, a GP will call you during the day. 
  • Face-to-face appointments will be offered to patients if the doctor feels this is necessary after the telephone consultation.
    - To make our face-to-face appointments as safe as possible, we ask you to BRING A MASK  although one will be provided if you do not have one.
  • We have now commenced GP pre-bookable telephone consultations which can be booked up to two weeks in advance.

- Some services such as medication reviews which are non-urgent and can be safely postponed will be moved to a more suitable date.

The following services have recommenced or continue to run as normal:

  • Cervical Smears
  • Children’s vaccinations and newborn baby checks
  • Blood tests
  • Ear Syringing
  • Dressings and minor wound care
  • Vaccinations where reuested by the surgery
  •  Medication requests will continue to be processed. We ask that you submit these requests online or by telephoning reception - option 4. We send prescriptions electronically or in the post. You will not be able to collect these in person from the surgery.
  • Test results and hospital letters will continue to be reviewed by the doctors and acted upon.  If your test results identify any actions required the surgery will contact you.
  • We will still be making referrals to hospital consultants and specialists, but for non-urgent problems please be aware your hospital appointment may be delayed.


If you think you have symptons of Coronavirus you need to stay at home for 10 days. The rest of the household need t stay at home for 14 days.  You do not need to get in touch or call us 111 if you are self-isolating with mild symptoms. NHS 111 have an online symptom advice webpage which will advise you what you need to do.

Staying home is vital to protect yourselves, the vulnerable and the NHS but of course presents its’ challenges. We have collated some resources you might find helpful.
A documentary from Channel 4 about how to socially distance and to isolate
Parenting in a pandemic
This is a trying time for many people with regards to mental health, these twelve tips from Every Mind Matters could be useful to anyone
As always if you are experiencing mental health difficulties please do get in touch with us at the practice.
Finally, here are some fun activities to keep kids and adults entertained
We ask that our patients continue to follow government advice, which is readily available at the website and is regularly updated. Thanks again for your support.