Access to your Medical Records

Access to your Medical Records

You are entitled to access data that the practice holds on you and the NHS wants to give people better and faster ways to see their personal health information so you can access to test results, check your medications, view documents received by the practice and review notes from your recent appointments.
As of 1st November 2022, if you are over 16 and have an online app such as NHS app or alternative apps you will automatically be able to view information saved to your medical record going forward from this date.  In a few cases, it may be that a doctor would need to review your notes and discuss with you before sharing, so if you are unable to access automatically please make a request via reception. For access to your full historic record pre November 2022, you will need to make a request via reception.
Requests can be made verbally or via email syicb-sheffield.grenosidesurgery@nhs.net or make an admin request on our website.

 

Accessing someone else’s information

Some patients find it helpful for a second person to have access to their online GP record. This is often a parent, family member, next of kin, close friend, carer or someone they trust to act on their behalf. This is called having proxy access. If you’re aged 16 or over, you can ask for someone to be your proxy for any reason. It does not stop you having access to your GP services yourself.

Please ask at reception for more information on how to set up proxy access.

Proxy Access Information Leaflet – Easy Read

If the patient does not have access to  Online Services you will need to set this up first before being granted proxy access. You can also do this at the practice or by creating a NHS login.

A patient may choose to have more than one proxy, and each can have a different level of access.

Setting up Proxy Access can allow your representative to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional
  • order repeat prescriptions
  • see communications between the GP and other services, such as hospital
  • see parts of the health record, including information about medicines, vaccinations and test results
  • Proxy Access requests are reviewed by a GP. If the GP has any concerns about providing Proxy Access to the second person the GP has a right to refuse to give your chosen person access.

Proxy Access Information
Page last reviewed: 20 March 2026
Page created: 31 October 2019